So I put in new batteries and it won't turn! BUT, if I put the old battery in, it lights up? What in the world is not going? I have a Wireless Mobile Mouse 4000 and it has a slow red light which means that the batteries are low. Microsoft Wireless Mobile Mouse 4000 - needs new batteries, but usually turn on after. There were reported incidents of what happens to third parties?Ĭonsult the broken / defective products section from the following link: My wheel cover Microsoft wireless mobile mouse 4000 rubber became sticky and is more tightly bound to the wheel. Microsoft wireless mobile mouse 4000 rubber wheels problems. You can also get in touch with Microsoft hardware support for assistance.
How to replace Microsoft software or hardware, order service packs and replace product manuals
The reasons of the overheating of the transceiver are not known, because it was not isolated incident, please go to the link provided below for more information on how to replace Microsoft software or hardware, order service packs and replace product manuals. Microsoft Wireless Mobile Mouse 4000 Nano transceiver malfunction, overheated and burned my hand, how to contact Microsoft and get a new mouse? You did all the good troubleshooting and my conclusion is that you have a dead mouse, it happens, if it is still under warranty it resume.ĭysfunctions of the Microsoft Wireless Mobile Mouse 4000 Nano transceiver I tried to plug the receiver most in each usb port and on another computer and still nothing. The led on the mouse is on, and the mouse has a new battery. Someday, that my mouse does not work all of a sudden. My 3500 mobile wireless mouse has stopped working. Wireless Mobile Mouse 3500 has stopped working Turns Microsoft store looked my device and found that the usb port was not.
I wonder if the change occurred after the installation of an update of the RT software? Thank you. We have a couple of these mice, all had worked and now.
Tried to download the driver, but would not be executed (called store but nothing relevant). The error indicates the device is 'unknown '. This mouse was working well, but no more. Microsoft Wireless Mobile mouse 3500 has stopped working on the Surface RT Hardware support of MS and warranty claims These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when Wireless Mobile Mouse 3500 - has a 3 year warranty. I can push buttons and he will answer, but when I try to move my cursor I get nothing. The green light at the top is, but the blue light down below will not be displayed. Microsoft Wireless Mobile Mouse 3500 has stopped working